Head of France and Benelux - Supply Management

  • Paris 01 Louvre
  • Tui

As Head of France and Benelux - Supply Management, you will own assigned operators and/or destinations within a specific country area to support commercial relations with suppliers and contract all needed components across different segments (excursions, tickets, multi-day tours, shorex, transfers) and areas. In this perspective, your main objective will be to build up local offer based on different requirements and driving higher margins to support TUI Musement bottom line results. Besides margins growth, key performance metrics include the achievement of product targets at destination level including quality of the same. You will be working in a dedicated and autonomous team of experts managing end-to-end objectives as set up by TUI Musement strategy from a sourcing standpoint. In your region you will be allocated your own team to achieve all goals set at strategy level. Key for this role will be your capability of leading and managing a local expert Offer team, and creating and supporting commercial relationships with local operators and venues, including attractions, museums, and public venues.

ABOUT THE JOB

  • To lead the France & Benelux team (10 people) to drive strategy and grow offer across all distribution channels
  • To have gain a full understanding of the B2C and B2B distribution channels and work closely with the different internal teams (B2B: products dedicated to groups, cruise and shorex industry and B2C: 100% digital offer, city tour and activities) lead to enable full ownership of the TUI Musement team.
  • Support commercial growth by building strong relationships with tour, activity and ticketing suppliers in the top destinations and venues in the region - manage forecasts and tickets orders for Key Accounts
  • Support the suppliers’ enrolment and onboarding process
  • Build and optimize the supply of pre-existing cities and venues as well as launch new destinations within the region
  • Be an expert in your destination - generating new leads and strategic acquisition of new and unique products
  • Liaise with different stakeholders to implement best practices: content team, marketing team, product team, strategic partnership team, finance team
  • Have a comprehensive understanding of the competitive landscape and tourism trends in the region

ABOUT YOU

  • Paris based
  • Management experience
  • Proven sales or account management experience in tours and activities within the tourism industry
  • A strong commercial mindset with proven negotiation skills and a successful record of closing deals and building strategic partnerships
  • Willingness to work in a dynamic environment
  • Strong analytical and numerical skills
  • Full understanding of digital components and new industry standards, with particular regard to API-based connectivity, channel managers, and reservation technologies
  • Knowledge of organic and paid marketing is an advantage
  • Comfortable with targets and working in a key results-driven environment with different priorities
  • Mother tongue French and excellent communication skills (written and spoken) in English and other languages would be an asset
  • Solid knowledge of digital tools e.g. CRM

ABOUT OUR OFFER

  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

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