Responsable Pôle Support production & Evolutions Oracle EBS (H/F) (3)

Faites un pas en avant et laissez-vous surprendre par Edenred.Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies.La méritocratie fait partie de notre ADN.Chez Edenred, nous reconnaissons, recrutons et développons tous les talents.Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous.Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère.In this role within Global Technologies, the Tech department of the EDENRED group, you will report to the Tech Delivery Manager of our group Finance platform based on Oracle eBusiness Suite R12 (GL, AP, AR, FA, WE, CM, PO modules) and participate in its management in an international environment. This platform, already present in more than 26 countries with an ambitious deployment schedule in the coming years, which is crucial for Edenred. In addition to supporting all finance processes enabling the production of consolidated group reporting, it also plays a role in the execution of Edenred's core business operations. Therefore, its stability and ensuring good delivery quality are paramount. Your tasks in the Production Support & Evolution domains will be as follows:-Manage the delivery of the teams from our external partner in both domains (teams located in Romania and Mexico). -Ensure that delivery-related procedures are properly followed. -Monitor key performance indicators (KPIs) to ensure continuous efficiency and quality in both domains and take corrective actions if necessary. -Evolve procedures and KPIs as needed. -Prioritize developments between the two domains if necessary. -Provide oversight of major production incidents: during the event and afterward until the incident is finally resolved. -Ensure service continuity (backups during leave, on-call duties, recovery of specific skills, etc.). -Provide technical support to the team through your technical expertise and solution knowledge. -Coordinate with the functional team on schedules, risks, and priorities. -Manage a team member (team size may evolve depending on platform expansion and/or specific projects). And more specifically, regarding quality aspects, your tasks will be:-Ensure that internal development standards are well understood and adhered to. -Evolve internal development standards if necessary. -Ensure that deliverables related to development are created and maintained (technical specifications, test sheets, software configuration). -Provide support to the team if standards are not understood or known. -Propose actions to continuously improve the level of quality and ensure delivery security. You will also be responsible for managing occasional projects, which include: -Assessing technical workloads.-Estimating developments identified within the deployment framework, potentially drafting technical specifications. -Organizing, coordinating, and monitoring all technical tasks from the technical design phase to postGo Live support. -Ensuring the technical solution to be developed is reliable. -Managing external development teams (Romania, Mexico). -Providing advisory support to the development team. -Conducting technical tests. -Providing support to the business project team during acceptance testing phases. -Reporting to the project manager/business analyst on deployment projects and to the Tech Delivery Manager (schedule, remaining tasks, alerts). In this context, you will be in contact with functional and technical teams (internal, external, and partner) at both corporate and country levels. Profile: Technical consultant on Oracle E-Business Suite, you identify with the following description: -Proven experience with EBS (minimum 10-12 years), particularly in its R12 version. -Master in practice of several development tools related to the ERP such as Forms, Report, Unix, PL/SQL, BI Publisher, Workflow, OAFramework, Web services, AME, Interfaces (File, REST API, etc.). -Possess a strong affinity for quality and adherence to procedures that you are willing to share. -Have initial management experience. -Familiar with the technical environment of the application: the standard operation and data model of several Finance suite modules, as well as technical setup. -Proven experience on Oracle best practices. -Could write technical documents and procedures. -Create schedules and ensure the monitoring of defined workloads and tasks. You are dynamic, autonomous, rigorous, proactive, and capable of adapting to current and future organizational processes and models. You enjoy working in a team, leading consultants, and have good interpersonal skills. Proficiency in English (written and spoken) is essential. You may be required to travel abroad for short periods. What this position offers you: -The opportunity to join a dynamic and high-performing group that has just entered the CAC40. -Participation in a significant Oracle adventure. -The possibility of evolving within the organizationApply now and Vibe with Us!